Dear Thruway Customer:

  The Authority prides itself on providing one of the safest and best maintained cross-state highways in the nation.  While customers feedback is certainly welcome year round, the following survey has been developed in an effort to reach a broader customer base.

  The results of the survey will be analyzed by Authority personnel and used to improve current services, as well as to help develop plans for future services.  Thank you in advance for your participation.

  Click START to begin the 2008 New York State Thruway Authority (Authority) Customer Satisfaction Survey.

                                                                    
                                                                                            Sincerely,

                                                                                           Michael R. Fleischer
                                                                                           Executive Director